服务保障

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       本公司具有一支较强的工程技术队伍,责任心强,技术精湛,我公司建立以法人代表为首的质量保证体系,分管质量检验工作质检工程部负责具体质量管理工作,根据ISO9000质量管理体系标准,按“全面质量管理规程”使工程从开工到完工的各个环节均处于受检状态,检验记录和报告齐全,并归档。售后服务部对用户进行跟踪服务!为创造名牌,提高企业知名度,树立企业形象,我们本着“一切追求高质量,用户满意为宗旨”的精神,以“最优惠的价格、最周到的服务、最可靠的产品质量”的原则向您郑重承诺:


(一)售后服务承诺

服务宗旨:快速、果断、准确、周到、彻底

服务目标:服务质量赢得用户满意

服务效率:随叫随到 高效快捷

服务原则:工程在保修期内我方将免费维修属质量原因造成的损坏,保修期外的损坏,提供的材料只收成本费,由需方人为因素造成的损坏,供方维修或提供的材料均按成本价计。

免费服务:在保修期外我公司技术人员每年不少于三次回访调查用户使用情况。


(二)售后服务措施

为保证“快捷、诚信、品牌、专业”的服务,真正贯彻到位,我们采取了一系列措施:

1、处理售后工作,随时响应顾客的售后需求。确保雷厉风行,不拖泥带水。 保证专业服务至上。品牌第一!

2、对员工专业培训,使每一项工程的售后服务达到,不找借口,不讲条件,高效率的完成服务,踏踏实实为用户解决问题。



      The company has a strong engineering and technical team, strong sense of responsibility, skilled, legal representative of the company, led to the establishment of quality assurance system, in charge of quality inspection of Quality Engineering Department is responsible for specific quality management according to ISO9000 quality management system standards, according to "total quality management procedures" to make the project from start to completion of all aspects of the subject are in a state of complete inspection records and reports, and archiving. After-sales service for users tracking service! Principle to create brand, enhance their visibility and establish a corporate image, our spirit of "all the pursuit of quality, customer satisfaction for the purpose of" spirit, "the most preferential prices, the most attentive service, the most reliable product quality" your solemn promise:


(A) service commitment

Service Mission: rapid, decisive, accurate, thoughtful and thorough

Service objectives: service quality to win customer satisfaction

Service efficiency: quick and efficient call

Service principles: warranty works we will repair the damage are quality causes damage outside the warranty period, only charge the cost of materials provided, damage caused by human factors from the demand side, the supply-side repair or provide material are carried at cost price of dollars.

Free services: the warranty of our technical staff less than three times a year Recall Investigation user usage.


(B) service measures

In order to ensure "fast, integrity, branding, professional" service that truly implement in place, we have taken a series of measures:

1, processing sales work, ready to respond to after-sales customer demand. Ensure vigorous and resolute, not dragging its feet. Ensure professional service-oriented. The first brand!

2, professional staff training, so that each project service reach, not excuses, without conditions, efficient completion of service, sense for users to solve problems.